Go to Astra
All Collections
FAQs
FAQs
13 articles in this collection
Written by
Gil
and
Sam Morgan
Why is my Routine pending authorization?
When a Routine is created, it may be marked as pending authorization before processing transfers.
Written by
Gil
Updated over a week ago
Authorized vs. Connected Accounts
Different levels of functionality for different account statuses
Written by
Sam Morgan
Updated over a week ago
Can I send money to other people?
Currently Astra is restricted to sending money between accounts owned by the same user
Written by
Sam Morgan
Updated over a week ago
Reconnecting an Account
How to reconnect a bank account to Astra
Written by
Sam Morgan
Updated over a week ago
Which countries does Astra cover?
Functionality is currently limited outside the US
Written by
Sam Morgan
Updated over a week ago
Can I connect my PayPal or Square Cash accounts to Astra?
We are continuing to build out our network but don't yet support Paypal or Square Cash
Written by
Sam Morgan
Updated over a week ago
Can I connect my investment account to Astra?
You should be able to connect your investment accounts but the movement of funds to those accounts may be limited
Written by
Sam Morgan
Updated over a week ago
Where is the money in my Astra wallet?
Transferring funds to your wallet or a goal moves that money into your "FBO" account via Dwolla.
Written by
Gil
Updated over a week ago
How long does it take for my transfer to process?
After a transfer is initiated, it can take 2+ business days for your money to become available in the destination account.
Written by
Gil
Updated over a week ago
Is Astra a bank?
Not a bank, but an automation platform for your finances.
Written by
Sam Morgan
Updated over a week ago
What is your Privacy Policy and Terms of Service?
Privacy Policy, Terms of Service documentation
Written by
Sam Morgan
Updated over a week ago
How does Astra keep my data safe?
Written by
Sam Morgan
Updated over a week ago
Why can't I connect my bank account?
Written by
Sam Morgan
Updated over a week ago