FAQs

Why is my Routine pending authorization?

When a Routine is created, it may be marked as pending authorization before processing transfers.

Written by Gil
Updated over a week ago

Authorized vs. Connected Accounts

Different levels of functionality for different account statuses

Written by Sam Morgan
Updated over a week ago

Can I send money to other people?

Currently Astra is restricted to sending money between accounts owned by the same user

Written by Sam Morgan
Updated over a week ago

Reconnecting an Account

How to reconnect a bank account to Astra

Written by Sam Morgan
Updated over a week ago

Which countries does Astra cover?

Functionality is currently limited outside the US

Written by Sam Morgan
Updated over a week ago

Can I connect my PayPal or Square Cash accounts to Astra?

We are continuing to build out our network but don't yet support Paypal or Square Cash

Written by Sam Morgan
Updated over a week ago

Can I connect my investment account to Astra?

You should be able to connect your investment accounts but the movement of funds to those accounts may be limited

Written by Sam Morgan
Updated over a week ago

Where is the money in my Astra wallet?

Transferring funds to your wallet or a goal moves that money into your "FBO" account via Dwolla.

Written by Gil
Updated over a week ago

How long does it take for my transfer to process?

After a transfer is initiated, it can take 2+ business days for your money to become available in the destination account.

Written by Gil
Updated over a week ago

Is Astra a bank?

Not a bank, but an automation platform for your finances.

Written by Sam Morgan
Updated over a week ago

What is your Privacy Policy and Terms of Service?

Privacy Policy, Terms of Service documentation

Written by Sam Morgan
Updated over a week ago

How does Astra keep my data safe?

Written by Sam Morgan
Updated over a week ago

Why can't I connect my bank account?

Written by Sam Morgan
Updated over a week ago