Being able to easily connect and disconnect accounts from your Astra account is an important part of dealing with modern finances. With our newest release you can now manage the connection to your bank from one single location with the app.
To Add a Bank Account:
Select the "+" at the bottom right of the screen.
Select "Link a Bank Account"
Locate your bank or select the icon for your bank
Enter your online or app login credentials for your bank
To Remove a Bank Account:
If you intend to completely remove an account, please check to ensure that the account is not used in an active transfer or alert of any kind as severing the connection may cause other errors in your Astra account.
First navigate to the Accounts screen
Select the account which you would like to remove
Select the "..." at the top right of the screen
Select "Remove", or "Hide." The "Remove" option will remove the account from Astra entirely. The "Hide" option will maintain the connection but will not show the account in the accounts home screen.
To Remove the connection to an Institution:
If you intend to completely remove an institution, please check to ensure that the institution does not have accounts used in an active transfer or alert of any kind as severing the connection may cause other errors in your Astra account.
Navigate to the "profile" screen by selecting the icon at the top right of the account screen.
Select "Manage Bank Connections"
Select the "..." to the right of whichever institution you would like to disconnect from Astra.
Confirm request to disconnect by selecting the "Remove Institution" button at the bottom of the screen.
As always, if you have any other questions please feel free to reach out via email at [email protected] or on intercom on our website or in the app.